Private Policy

Abuse - Returns - Shipping & Handling - Payments - Images - Services - Legal Action

Abuse (Pop3 Emails)
We will not tolerate any abuse on our server. These include:

•  Un-authorize attempt to access the server
•  Harassment to any clients over the internet such as repeated or multiple emails with harmful or hurtful intents
•  Illegal usage of customer's account
•  Spamming (sending advertisement emails without consent of receiver)

Not following these rules will result in an immediate termination of customer's account. Customer will not receive any refunds and all his/her files and emails will be deleted. To report any misuses, please contact abuse@import-racing.org.

Customers who have webhost accounts agree to follow all legal aspects of internet rules.  There will be no child pornography, warez, drugs, or such sites.  If found on the website or on the ftp site, account will be terminated immediately.  No refunds will be issued.

Customer will be billed at the beginning of his/her term periodically. If payment is not received within one week of deadline, customer may be warned. After two weeks, account may be disabled until further notices. There is a $20.00 re-activation fee if customer have avoided payment for this two weeks and wish to re-activate the account. If you have any specific questions about this, please email billing@import-racing.org.

import-racing.org makes no guarantee of its service and the customer must understand that anytime without notices, our service may experiment downtown temporarily without notice. We are not responsible for customer's files or emails that remain on your accounts.

By agreeing to this, the buyer is responsible for everything that happens with the account. Customers are responsible for keeping their password confidential, all the emails you sent out, all the files and mail stored in account, and payments made to import-racing.org. If anything mishaps occur to customer's account, the owner is held responsible and proper actions will be taken place. Customer agree that import-racing.org has the right to terminate any type accounts for any reasons whatsoever.

Return Policy
Returns and exchanges can be made within 14 days of receipt.  Any returns for defective items beyond the initial 14 days is no longer the responsibility of import-racing.org and customer must handle the product through the manufacturer.

Products damaged due to misuse, accidents, or handled un-properly due to customers will not be accepted for returns and will be returned at expense of the customer.  Shall the customer not pay for shipping and handling, product will remain in import-racing.org custody for 30 days, where after this period is breached, will become property of import-racing.org.

Customer agrees to pay a 15% restocking fee on all returns and exchanges and the shipping and handling fees to return the package to our location.  Items must be pre-approved for returns or exchanges.  If returned, items must be in same reselling condition with every item (booklets, manuals, software, warranty cards, etc.) or return will not be issued.

Shipping and Handling
Shipping and handling fees are subject to variations in price if a heavier item is purchased.  Additional postage is necessary if shipped outside of the USA.  If not paid in full, product will not be delivered until the remainder of the payment is made.  If no attempt is made within 30 days, a refund will be sent and no packages will be shipped.  If a package is returned to us due to customer not available for the carrier, customer will be charged shipping and handling fees to re-ship the item.  If payment is not received within 30 days, customer will forfeit the item and no refund will be issued.

Customer is responsible for the insurance option for all products.  Once packages have left our location, import-racing.org is not responsible for lost or damage package.  If insurance is purchased, the carrier in which the item was shipped will bear the responsibilities and reimbursements for damage goods.

Payments
All payments must be paid in full by customer before product is shipped out.  We accept paypal payments, credit cards, money orders, cashiers' checks, and personal checks (subject to 10 days hold period).  If a form of payment does not clear or bounces, customer must pay a $29.95 fee. 

Customers who make a credit card purchase agrees that they are the proper owners of the card. By making a purchase with a credit card without being the name on the card is considered credit card fraud and will not be taken lightly. We have won 95% of our cases against credit card frauds.  We will report all credit card fraud transactions to www.ifccfbi.gov. Customers who make a payment to import-racing.org by credit card for a product will agree not to do a chargeback. Doing so will considered credit card fraud and will be reported to www.ifccfbi.gov. If a chargeback does occur, customer who made the chargeback will agree to be charged $150.00 to their card.

Please do not e-mail or release your credit card information to anyone. We will not accept your credit card information via e-mail or any other chat program(s). Please report to us if anyone tries to retrieve credit card information from you. We take this kind of fraud very seriously and all prosecutors will be prosecuted. You can report this to abuse@import-racing.org.

Images
All images on www.import-racing.org is owned by import-racing.org and is distributed freely by the public as long as images are not altered in any way and contains our logo within the image. By submitting your pictures to us to be posted, the images become our in our possession and we may do as we please.

Services
All computer services come with a 30 day warranty starting on the day of completion. Customer agrees that within 30 days problems should occur, we will fix it free of charge or replace the broken item if it was fault on our behalf. If the problem cannot be fixed, we will refund your money. Warranty expires after 30 days of completion of transaction. All warranties will be voided if computer or laptop has been tampered with before contacting us regarding the problem. Please contact us immediately if a problem occurs so we can ensure that you receive the fullest service of your warranty and to avoid any future derangements. Customer agrees to make the full payment amount to import-racing.org immediately after service is completed. If payment is not made, legal action will be pursued.

Legal Action
Anyone taking legal actions taken against import-racing.org will be responsible for lawyer fees, court fees, lost wages, and reimbursement for time spent and wasted in court, for import-racing.org. If legal action is taken to prosecute a customer that has breached our policies, that customer will pay for all lawyer fees, court fees, lost wages, and reimbursements for time spent and wasted in court.

By vising our website, viewer has acknowledged that they have read our terms of service and agreed to them. We, import-racing.org, reserve the right to refuse service to anyone if we deem necessary. import-racing.org has the right to modify our policies without notification and customers are responsible for knowing our policies. If anyone does not agree to any of the terms listed above, please exit this site now. If any questions should arise, please visit our contact page on our website.

Updated 8/13/03
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